Due to the limited nature of this event, once you have secured your spot through registration refunds are not available unless we are able to fill your spot with a wait list registrant. This will only be considered once all three teams are full and we have developed a wait list. At that point, any requested refunds will be processed in the order they were received and only if there is a wait list for the position you registered for.
For example, if you are the 6th catcher to register with a limit of 12, we will wait and fill all 12 spots and then we will consider refunds if we have a 13th catcher who is on wait list. At that point, your refund would be processed minus the processing fees which are not recoverable.
You must use the "Contact Us" link on the event website to request a refund. You will receive a confirmation of your refund request within 1-2 business days. Refunds will be issued back to the card used to register within two (2) weeks of the request being processed and confirmed. Refunds will appear on your statement as a credit from "My Online Camp". If a refund cannot be issued back to the original card then a check will be mailed. Checks can take up to two (2) weeks additional time to process and be received by the registrant. Event tuition can possibly be transferred (earliest refund date applies) to a different Junior Day event if space is available. There is no guarantee as to the proximity of other sessions of Junior Day.
The coaches and instructors in attendance at the event do not have any discretion when it comes to determining refunds. Please do not attempt to contact any of the coaches in attendance regarding refunds or insurance claims. Although it rarely happens, a coach may cancel their attendance in the event beyond the control of Junior Day. A coach's lack of attendance is not grounds for any type of refund. On occasion inclement weather may occur on the event date, during the event, immediately after the event or prior to the event. Every effort will be made to hold the event regardless of inclement weather. Should the event be impossible to hold then full event credit will be extended to future Junior Day events either later that academic year or in future years. Inclement weather is not grounds for a refund.
My Online Camp processes our registrations. Any processing fees payable to My Online Camp through the registration process are not refundable at any time. This is My Online Camp's refund policy and it is clearly stated during registration.
If we are not able to process your refund request for the Junior Day National event, you can use that for camp credit at any of our other events throughout the year. However, camp credit from a Junior Day regional event is not transferrable to any of our national events.
INCLEMENT WEATHER POLICY
Every effort will be made to hold the camp in a safe and fun atmosphere. Should inclement weather change the schedule prior to the day's session beginning then an update will be sent through email, text message (if possible) and updated on the camp website. Please check the camp website before leaving for camp even if the weather forecast looks good.
Should inclement weather occur during camp which doesn't allow the day's activities to continue then it is the responsibility of the softball players parents/guardians to pick up their child(ren) immediately. Any major changes to the day's schedule will be updated through email, text message (if possible) and on the camp website.
If you have any questions about the refund policy, please use the "Contact Us" link on the left side of this page.